NO OBLIGATION, NO PRESSURE TO TRAVEL

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Describe the situation in your own words. A coordinator reads every enquiry and answers within one working day — including telling you plainly when treatment in China is not the right answer for you; patient safety comes before any case. If you want figures now rather than tomorrow, the intake assistant works around the clock.

Open the intake assistant

Patient coordinators: 09:00–21:00 Beijing time (GMT+8), Mon–Sat. Messages sent outside these hours are answered the next working morning.

Send the case

Held on your device until you send it