Referral channels
You keep the patient. We run the China pathway.
A referral to us is not a hand-off. You stay the treating clinician: on the China side we assemble the receiving hospital, the documents, the costs and the logistics, and we pass the record back to you — operative note, implant serial numbers, discharge summary and follow-up schedule — in a language your records department can file. Our work stops at the border: once the patient is home, continuing care is yours and we act for nobody overseas, and hospital-issued documents requested later are charged per document and quoted before we start.
Case selection
Which referrals we take, and which we decline
These three groups come out of the published demand data for inbound treatment in China. They are also, in practice, the cases where a coordinator changes the outcome: someone already on a waiting list is not our market — someone with no available pathway at home is.
We decline organ transplantation, surrogacy, unproven cellular therapy, and anything that would need a prescription we cannot legally arrange across a border. If your patient needs one of those, telling us costs you nothing and we will usually point you to who can help.
The records we need before a specialist is contacted
Send what you have; a missing item is a conversation, not a rejection. Imaging as files rather than photographs of a screen is the one thing worth insisting on, because a specialist who cannot window-level a scan will simply ask for it again and the case loses a week.
We arrange
We do not
What stays with the referring clinician
Clinical decisions are never ours. A Chinese specialist who disagrees with your working diagnosis is a second opinion you asked for, not a competitive offer — you will hear about it from you, in writing, before the patient books anything.
Sequence
How a referred case moves
The same eight steps a patient sees, because a referrer should not be working from a different version of the process than the patient is.
How we are paid, on this page and in every quote
Our coordination fee covers assistance with the entry paperwork (the patient applies and the authorities decide), finding and coordinating the hospital appointment, accompaniment to hospital with interpretation during those visits, and help with hotel check-in and day-to-day matters in China. It is still being set, so it is quoted in writing per case and no figure for it is published here; the hospital's own charges, flights, hotel, meals, ground transport and document fees are paid by the patient to each provider directly, at the provider's own price, with whatever invoice or receipt that provider issues passed to the patient. Once the patient leaves China our role ends, and records only a Chinese hospital can issue are requested and charged per document. Referral relationships carry no commission in either direction on the assumptions configured here; if that ever changes it will be disclosed to the patient in the quotation, not on this page. That policy statement is still an editable field — site-data.js → legal — and a lawyer should read it before this page goes in front of a clinician.
Start with your records, not with a ticket.
Send the summary and the imaging. We come back within two working days with whether the pathway is worth proposing, which department we would approach, and what the honest cost and timeline would look like for that patient's passport.